Frequently Asked Questions

Is there an ideal time of year to clean my carpet?
Yep. Spring, summer, fall, and winter. Spring cleanings reduce the dust and pollen in your carpet. This is a good thing. And if you have allergies, this is a great thing. Summer-time heat can bring with it unpleasant odors caused by bacteria thriving on humidity. This will be eliminated by having your carpet professionally cleaned and disinfected. Fall is back-to-school time (we know you live for that). This makes for another perfect cleaning opportunity. A clean house is yours again… at least until 3 o’clock or so. Come winter, you’re ‘holed up’ inside for months, living with everything that gets tracks in on your carpet from soil-laden snow and salt. If you clean it off your car regularly… your carpet would probably appreciate the same courtesy. ALSO: Any holiday is also a prime time for cleaning. Chances are that you’ll probably have family over. While listening to their considered opinions about your marital status, career and friends is always extremely informative, at least you know they will definitely have nice things to say about your fabulously clean carpet.
Can’t I just rent one of those Rug Doctor machines and do it myself?
Yes! Yes! Yes! You’re probably the kind of guy who can do anything once you put your mind to it. But face it; there are times when just tying your shoes requires too much effort. Do you really want to deal with dragging that heavy thing through every room in your house, risking damage to your carpet and furniture? After you buy the shampoo and rent the machine, it won’t save you that much money anyway. Besides, a truck mounted system is much more powerful, the cleaning agents are superior and it should use a 240Ú soft-water rinse that leaves absolutely no residue behind. ALL THAT’S LEFT BEHIND is soft, fresh really clean carpet. Dust mites, bacteria, germs, pollen in my carpet: Where did they come from and why aren’t they paying rent? Here’s the lowdown: Your carpet absorbs EVERYTHING, including dust, dead skin, dust mites . PLUS anything else that’s outside eventually makes its way inside into your carpet. All of this stuff is like a party-mix in your carpet. And guess who’s coming to the party? Bacteria, mold, dust mites, etc.As long as you’re providing the goodies, they’re going to stay and they aren’t exactly likeable guys. These micro-organisms can aggravate allergies, and in some cases, even cause illness. Simply walking across your carpet sends millions of them into the air for you to inhale. Not very appealing and certainly not very good for you. As for collecting the rent… you can hire an attorney, but I doubt if it will help.
How do I know when my carpet needs cleaning?
If you can’t remember what color it used to be, it may be time. Seriously though, ALL carpet manufacturers recommend cleaning your carpet every 6 to 18 months and they require you to clean it at least every 18 months – 24 months. If you have kids, you may want to clean more often. Although children are wondrous beings with a special gift of bringing joy into your life, they also bring with them something else – kid crud. Crud that can damage the fibers and shorten your carpet’s life. Believe us, it’s easier (and more socially acceptable) to get rid of the crud.
Just how long does it take for you to clean my carpet?
Typically a home can be cleaned in about 1 1/2 to 2 1/2 hours, depending on how much carpet will be cleaned. Then you must consider the time it takes to move furniture (should you need it to be). Plus, factor in the extra time it takes to work on stubborn spots. So, if your couch equals ‘x’… and you divide that by ‘Pi’… then carry over the 5, which equals a 2+c 2 ….. Seriously, a trained professional carpet cleaning technician is fast, thorough and won’t charge an extra penny for the T.L.C.
What about the problems left behind by our pets?
Just get rid of the dogs and cats and your problem will be solved. Joking! I have six pets of our own! Certified carpet cleaners know how to remove all kinds of pet stains and odors. Stubborn stains are usually not a problem, especially when 240Ú hot water and premium cleaning agents are used.
So why should I choose an IICRC certified company over the other carpet cleaning companies?
Aside from the fact that they SHOULD guarantee their work 100%… skilled, certified technicians generally have a great deal of experience. So you know your home is in capable, experienced hands. They would treat your possessions as if they were their own. And the right company will have equipment that is AWESOME – up to 5 times more powerful than the common equipment of other cleaners. Mark Fotheringham is part owner of Walts Windows and Carpet Cleaning Co. His Company specializes in residential carpet cleaning. He also provides commercial janitorial services, including window washing and gutter cleaning,his company currently serves Northern California. Walts Windows & Carpet Cleaning is unique in that they promise “The Most Thorough Cleaning Ever”, and they do deliver, their work is 100% guaranteed, keep reading this website to learn more and schedule an appointment.
How long does it take for my carpeting to dry?
It depends on the carpet pile, the time of year, the level of humidity, and just how much soil is in your carpet – the more soiled it is, the more water and cleaning solutions will be needed to clean it. Superior cleaning equipment gets out about 98% of the water, so it’s not like you’re going to hear any squishy noises when you walk across the carpet.
What will happen if I walk on the carpeting before it’s completely dry?
Your feet will get wet. However, considerate cleaning pros will provide you with the most fashionable of accessories… designer plastic booties, just for that reason. However you’ll have to draw the designer ‘swoosh’ on them!